Vegito Privacy Policy & Data Trust
At Vegito Fresh Organics, we believe privacy is as fundamental as clean produce. We collect only what is essential to harvest, weigh, and deliver your farm-fresh orders in 30 minutes.
Zero Data Selling
We will never monetize, lease, or distribute your grocery preferences, phone numbers, or residential addresses to third-party advertisers.
Live Scale Transparency
Our automated scale cameras take a photo of the produce bag solely to send your weigh-slip on WhatsApp and audit digital weight buffers.
Right to Forget (Erasure)
Under India's DPDP Act 2023, you can request one-click anonymization and permanent erasure of your account directly from the app.
Table of Contents
Have a Privacy Concern?
Our Data Grievance Officer is available directly to answer inquiries or process immediate data deletion.
Email DPO (privacy@vegito.in)1. Overview & Regulatory Framework
Vegito Fresh Organics Private Limited ("Vegito", "we", "our", "us") operates the website vegito.in, mobile applications, dark store fulfillment networks, and retail storefronts in Dehradun, Uttarakhand, India.
This Privacy Policy complies with the Digital Personal Data Protection (DPDP) Act, 2023 (India), Information Technology Act 2000, and global best practices (including GDPR principles) regarding data minimization, purpose limitation, explicit consent, and secure processing.
2. Categories of Data We Collect
- Account Information: Full name, phone number (verified via OTP), optional email address, and wallet credentials.
- Hyperlocal Geolocation: Precise GPS coordinates & delivery pin code exclusively to assign the nearest serving Dark Store / Farm Hub (e.g. Kuanwala Flagship #001) and calculate 30-minute routing.
- Order & Weighment Logs: SKU choices, actual scale weight readings (e.g. 518g vs 500g ordered), discount redemptions, and Glass Bottle return records.
- Device & Telemetry Data: Mobile device model, IP address, OS version, and app performance logs for error monitoring and fraud defense.
3. Digital Scale & WhatsApp Receipts Privacy
Unlike conventional quick commerce apps that hide packaging behind closed curtains, Vegito uses IoT-certified high precision digital scales.
📸 How Weigh-Slip Images Are Handled:
1. The automated scale captures a photograph of the physical produce on the tray displaying the exact certified grams.
2. This photo is sent via WhatsApp Cloud API strictly to your registered phone number alongside your electronic receipt.
3. Images are stored securely on Cloudflare R2 storage with expiring pre-signed URLs and automatically purged after 90 days.
4. How We Use Your Data
5. Security & Data Localization
In strict compliance with statutory regulations, our primary PostgreSQL/PostGIS databases and encrypted backups are hosted within sovereign Indian data centers located in AWS Mumbai Region (ap-south-1).
- • AES-256-GCM Encryption: Sensitive PII fields are encrypted at rest and transmitted using TLS 1.3.
- • PII Masking: Rider terminals and telemetry logs mask customer phone numbers (`+91 98*****123`).
- • Scale Signature: Scale weight telemetry uses HMAC signatures to prevent hardware tampering.
6. Your Rights Under DPDP Act 2023
As a Data Principal, you have the statutory right to:
8. Data Protection & Grievance Officer
For grievances, privacy inquiries, or exercising your statutory rights under Indian law:
Name: Grievance Officer, Vegito Fresh Organics Pvt Ltd
Email: privacy@vegito.in / dpo@vegito.in
Address: Flagship Hub #001, Opposite River Valley, Haridwar-Dehradun Highway, Kuanwala, Dehradun, Uttarakhand — 248005
Response SLA: Within 48 business hours.